Refund policy

 

 

At the moment we only accept refunds if an item is faulty. For change of mind we accept exchange or store credit only.

To start a return or exchange you must contact us at NBHDDISCO@GMAIL.COM within 14 days of your item/s arriving.

If your return is accepted, we’ll send you a return address and instructions on how and where to send your package. Please note all customers are responsible for all return costs.

To be eligible for an exchange the following applies:

-The item/s must be unworn, unwashed, free from stains and scents.

-The item/s must have tags attached and in its original packaging.

-You must have an order number available for proof of purchase.

Unfortunately, we cannot accept returns on sale items.

Exchanges
To ensure you get what you want we recommend buying the item you would like to exchange for and then return the item you have. This will ensure you don’t miss out on the size or style you want to swap for by the time your other item arrives back.

Faulty Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. 

You can always contact us for any return questions at nbhddisco@gmail.com